Me & Me (“we”, “us”, “our”) is a brand of Starxmart Enterprises, headquartered at Panathur, Bangalore 560103, India. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have over it. If anything below is unclear, write to us at me@meandme.store.
1. Information we collect
When you place an order, sign up for our newsletter, contact support, or interact with our site, we may collect:
- Contact details: name, email, phone number, delivery address.
- Order details: items purchased, order value, payment method (never card numbers).
- Communications: messages you send us via email, contact form, or Instagram DM.
- Device & usage data: IP address, browser, device, and pages viewed — through cookies and analytics.
2. How we use it
- To process and deliver your order, including sharing the shipping address with courier partners (Delhivery, Bluedart, DTDC, Shiprocket).
- To send order confirmations, shipping updates, and support responses.
- To send marketing emails and SMS — only if you’ve opted in. You can unsubscribe anytime.
- To improve our site, product mix, and customer experience through anonymised analytics.
- To comply with legal obligations under Indian law.
3. Payment data
We do not store your card details. All payments are processed by Razorpay, a PCI-DSS compliant payment gateway. Razorpay’s privacy practices are outlined at razorpay.com/privacy.
4. Cookies
We use minimal cookies for cart persistence, session management, and analytics. You can disable cookies in your browser — the site will still work, but some features (like cart) may not persist between sessions.
5. Data sharing
We do not sell your data. We share limited data only with:
- Payment processors (Razorpay) — for payment processing.
- Courier partners — for delivery.
- Email & SMS providers — for transactional and (opted-in) marketing communication.
- Government or law-enforcement authorities — only where legally required.
6. Data retention
We retain order records for 7 years to comply with Indian tax and accounting regulations. Marketing profiles are retained until you unsubscribe, at which point we delete or anonymise them within 30 days.
7. Your rights
- Access — request a copy of the personal data we hold about you.
- Correction — ask us to correct inaccurate details.
- Deletion — request deletion of personal data, subject to legal retention obligations.
- Opt out — unsubscribe from marketing at any time.
Write to me@meandme.store to exercise any of these rights. We respond within 30 days.
8. Security
We use encryption in transit (HTTPS), hashed passwords, and access controls to protect your data. No system is 100% secure, but we take our responsibility seriously.
9. Age restriction
This is an 18+ site. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us data, please write to us and we will delete it immediately.
10. Updates to this policy
We may update this policy from time to time. Material changes will be highlighted on this page and communicated via email to subscribers.
11. Contact
Starxmart Enterprises — Panathur, Bangalore 560103, India
Email: me@meandme.store
Phone: +91 78997 43477